Return Policy
Return Policy for Snouty & Co.
Last Updated: June 30, 2025
At Snouty & Co., your satisfaction and your dog's health are our top priorities. We believe in our products and want you to feel confident in your purchase. Our return process is designed to be as simple and hassle-free as possible, reflecting our core promise to you.
Our 90-Day "Thrive" Guarantee
We stand by our "Your Dog Thrives or You Don't Pay" Promise.
If you are not completely satisfied with your purchase within 90 days, there is no need to return the physical product to us. We want the process to be free of "hassles" and "hoops". We trust our customers and want to make your experience as easy as possible.
To receive a full refund under this guarantee, please simply follow the instructions outlined in our Refund Policy.
Damaged or Incorrect Items
If you received an item that was damaged in transit or if you believe you received the incorrect item, please contact our customer support team immediately.
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Please email us within 7 days of receiving your order at support@snoutyco.com.
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Include your order number and a photo of the damaged or incorrect item in your email.
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Our team will work with you to resolve the issue promptly, which may include sending a replacement at no cost to you.
Contact Us
For any questions about our Return Policy or for assistance with any issue, please do not hesitate to reach out to our team.
Email: support@snoutyco.com